Refund policy

Return

We do not offer cash refunds. Returns are only accepted in specific situations:

Manufacturing Defects: If you receive a product with a manufacturing defect and any product defect contact us within 48 hours of receiving your order.

Condition of the Item: The returned item must be unused, unwashed, and in its original packaging, with all tags still attached.

If a return is authorized, the item must be shipped back to us at the customer’s expense. Once we receive and verify the returned product, we will offer either a replacement or store credit.

Refunds


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically credited on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at


How to Contact Us

If you have any questions regarding returns or refunds, please reach out to us at:

  • Email: urvaabyurvashi@gmail.com.